Consumer Privacy Policy Notice

This Notice is being provided pursuant to the Requirements of federal and state privacy laws applicable to financial institutions.

Our Privacy Pledge

At Covenant Mortgage, LLC we know that your privacy is very important to you and we are committed to protecting it. We value your trust and we want you to know what information we collect, how we use this information, and how we protect it. We treat personal information, that is, non-public information that identifies you, with respect and in accordance with this Privacy Policy and with all applicable laws and regulations. Our employees are trained to respect the importance of maintaining the confidentiality of customer information. We use appropriate security procedures designed to help prevent unauthorized access to customer information. We hope that this Privacy Policy will maintain your trust in us and demonstrate our commitment to protect your personal information.

Our Information Practices

This privacy policy applies to current and former customers of Covenant Mortgage, LLC. The following policies and procedures protect the privacy of your information, whether you are a current or former client:

Categories of Information We May Collect

In the normal course of business, we may collect the following types of information:

• Personal information you provide on applications, forms, and other information that you provide to us, whether in writing, in person, by telephone, electronically or by any other means. This information may include your name, address, Social Security number, a driver’s license number, a state identification card number, an account number, a credit or debit card number, a passport number, an alien registration number or a health insurance identification number, employment, income, assets, credit, and other household information.
• Information about your transactions with us and others. This information may include account balances, payment history, and account usage.
• Information collected with your authorization, from consumer credit reports, such as credit relationships and history.
• Information gathered from our web sites through on-line forms, site visit data, and on-line information collecting devices such as "cookies" and other tracking technologies.
• Information available from external sources, such as publicly available records.

The collection of this information, often necessary to properly evaluate, maintain, and service your account, may occur at various times while you have an account relationship with us. We make every effort to maintain accurate and complete customer information.

How We Use Your Information

Sharing Information Outside of Covenant Mortgage, LLC

We may share all of the information we collect about you, as described above, with companies outside of Covenant Mortgage, LLC who perform marketing services on our behalf or with other financial institutions with which we have joint marketing agreements.

We may also share information with companies outside of Covenant Mortgage, LLC as permitted by law, such as to respond to a subpoena or court order, to prevent fraud or to comply with an inquiry by a government agency.

We will not sell your personal information and we will not permit third parties, with whom we legally share your personal information, to sell, market, or resell your personal information.

Sharing Information With Covenant Mortgage, LLC Affiliates*

We may share transaction and experience information about you, including identifying information (such as your name and address), and other information permitted by law, within the Covenant Mortgage companies network. The Covenant companies include financial services companies (such as Covenant Mortgage) and non-financial services companies (such as Covenant Insurance or title insurance agencies).

Safeguarding Your Information

Access to customer information is limited to personnel who need the information to perform their job responsibilities. We maintain physical, electronic and procedural safeguards that meet or exceed applicable regulations. We periodically review our security standards, procedures and technology to protect the confidentiality of your personal information against unlawful and unauthorized access.

Keeping You Informed With Our Privacy Policy

We will inform you of our privacy policy at least once a year, as long as you remain a customer with Covenant Mortgage, LLC. You may also request a copy by writing to:

Covenant Mortgage, LLC
235 Littleton Road
Westford, MA 01886

* Covenant Insurance, LLC